Decision Quality: Process, Not a Fluke
The standard
A process-bound assessment relies only on what was known at the time of the decision. If the outcome is used instead, the process-bound assessment judges chance, not the decision.
Criteria
- The assessment refers to the decision point, not the result
- It names which information was available at that point
- It remains unaffected by knowledge gained later
- A good result on a poor basis does not count as high quality
Distinction
Decision quality ≠ Decision Error: the error establishes the absence of an applied check, the process-bound assessment measures its merit. Decision quality ≠ outcome: a lucky hit remains one, even if it feels good.